*Please read all of our terms of service! By continuing forward with registration means you're agreeing to our terms of service *

Tortoise and Hare Agreement


Tortoise and Hare is a for profit adult use and medical use cannabis retailer. This agreement is to establish an agreement between the Retailer ("Tortoise and Hare") and the Client ("You/Buyer"). Tortoise and Hare holds a Non-Storefront Retailer Type 9 License, and provides regulated and safe access for the Client. The Client understands that as a Non-Storefront Retailer Type 9, Retailer may, from time to time, Alter this agreement to align with California State law regarding the evolving cannabis industry. The Client understand that they must abide by the agreement set forth.


  1. Purpose; Terms of Use​

  • This document declares Rights,Terms and conditions of membership in Tortoise and Hare

  • Tortoise and Hare membership is granted on an individual basis.

  • Membership entitles qualified patients to access to Tortoise and Hare products and use our services during operation hours, subject to restrictions that may be amended at our discretion.

   2. Eligibility

  • Possess valid, government-issued identification verifying patient is at least 21+ years of age at the time of application; and,

  • Possess proof of California residency UNLESS Identification states residency.

  • Medical Patients must also provide a STATE ISSUED MMID CARD

  3. Disclosure

  • Tortoise and Hare is a Non-Storefront Retailer Type 9 Combined Adult use and Medical use license holder.

  • Tortoise and Hare operates as a CA for-profit corporation, and Tortoise and Hare delegates authority for operation and management of the corporation’s duly appointed or elected executive committee.

  4. Waiver of Liability

  • Member Risk; In consideration of services rendered to you by Tortoise and Hare, you agree, for yourself and your heirs, executors and assigns, to hold Tortoise and Hare harmless from any loss, theft, cost, claim, injury, damage, death or liability (“Damages”) incurred as a result of the use of Tortoise and Hare products and have neither suggested nor will suggest any medical treatment to members. You understand that cannabis remains a prohibited substance under federal law and accept all risk associated with its possession and consumption.

  5. Communications​

  • By agreeing, you accept knowledge that Tortoise and Hare will use forms of communication such as; Email, Phone Calls, Text Messaging, and any form of communication seen fit to successfully complete each ticket from the client. 

  • Tortoise and Hare, from time to time, may use these forms of communication to solicit advertising information related or pertaining to the direct business of Tortoise and Hare

  • Tortoise and Hare ensures to keep clients privacy intact by never releasing said information to third party advertisers, and this information will only applicable to the business of Tortoise and Hare and any of its subsidiaries.

  • Clients must give correct information regarding contact information, failure to do so might result in a failed or incomplete delivery

  6. Terms Of Service

  • Return policy aligns with our vendor return policy. IF a vendor decides not to return a product, we cannot replace a product.

  • If a product has been used, tampered, or opened, we will not return a product. Any and all indicators that show an open product, will not be replaced. or returned.

  • Driver contact will be made prior to a door arrival. Driver will hail the client before a delivery with due diligence. If a client fails to return hails from the driver, the driver will wait Five(5) minutes, before leaving. If the client makes contact after the Five(5) elapsed, Client will be placed at the back of the line, and with regard to time, may have their delivery skipped or rescheduled for another day.

  • Clients that orders must be the receiving party, You cannot substitute yourself in place of another person and have that 3rd party person receive an order.

  • After an order is finalized with dispatch, an order cannot be changed, only cancelled.

  • Time of delivery can change drastically, based on current order volume. We advertise a Fifteen(15) minute to sixty(60) minute, but due to unforeseen circumstances, Delivery time could be much longer than the aforementioned times.

  7. Proposition 65

  • WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.


Our Company

The Tortoise and Hare logo illustrates the yin-yang properties of Indica and Sativa strains.Tortoise and Hare Delivery, a subsidiary of 5 Star Medical Partners Inc, is dedicated to bringing the best of the industry to your doorstep seven days a week. We are proud to offer professional, discreet, delivery with the utmost respect for our customers privacy.

Operating Hours

Medical Retail 


Oakland, CA USA


Mon - Fri: 9am - 9pm
​​Saturday: 9am - 9pm
​Sunday: 9am - 9pm

Cannabis Delivery, Cannabis Retail, Recreational Cannabis, Recreational Delivery, Medical Marijuana